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Frequently Asked Questions
How long does shipping take for Zwift hardware?▼
Standard shipping typically takes 3 to 5 business days. Once your order departs our warehouse, you will receive a tracking number to monitor your delivery status.
What is the return policy for Zwift gear?▼
We offer a 30-day return policy for all hardware and apparel. Items must be in their original packaging and condition to qualify for a full refund.
Which payment methods do you accept?▼
Zwift accepts all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger hardware purchases like the Zwift Ride.
How do you ensure the quality of your indoor trainers?▼
Every trainer undergoes rigorous stress testing and calibration to ensure professional-grade accuracy. We back our hardware with a comprehensive one-year warranty for your peace of mind.
What Our Customers Say
“The gamified workouts make indoor cycling addictive. I've seen massive improvements in my climb times this month.”
“Incredible community support and realistic physics. It is the closest thing to riding outdoors from my living room.”
“The seamless integration with my smart trainer makes training sessions efficient, competitive, and actually fun to finish.”
Why Choose Us
Why Choose Us
Global Community Rides
Join thousands of cyclists in immersive virtual worlds daily.
Pro Training Plans
Expertly designed workouts to boost your fitness and speed.
Gamified Fitness Experience
Level up and unlock gear while you crush goals.
Ride with the World from Home
Join a global community of cyclists and runners to reach your fitness goals today.
Start Riding Now